Bank Review - Wells Fargo Bank
Your Call Center banking officer, Melissa Rodriquez, does not know how to Spell Oregon, and could not find the Branch at 12072 SE Sunnyside Road, Clamackas, OR - could not give information as to the procedure you use to process/cash a Cashier's Check from an out of state bank, namely Puerto Rico. Can someone with such knowledge from that Bank branch, email me about how they handle cashiers check, and when the funds are released to the party I am sending it to? thanks. Expecting your prompt reply.
Very satisfied with the knowledge and the time Luis Gonzalez took to explain the opening of new account. Very pleased with the service,he went above and beyond.
This branch has the worst possible customer service. I would give it less than one star. It's atm never works, and today when I arrived at 5 pm the atm was broken. I went into the line at the bank and waited patiently behind a customer that took a few minutes. When I arrived the teller said that I arrived a minute too late and that I would have to go to another bank. Well that meant I had to drive 1 hr in rush hour traffic in boiling hot weather with no ac and a 2 year old in my car to deposit 200 into my account, something that would have taken 1 minute or less. This teller was heartless when I told her that I had a kid in my car and that it would be very inconvenient if not dangerous. She didn't care. One minute was too much. You will be sure that I will never forget this horrible, terrible experience and I will write it on every review site and call the branch manager. This branch is horrible.
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